Shipping policy
Processing Time
Orders are processed within 1–2 business days after payment is received. You will receive an email confirmation with tracking information once your order has been shipped.
Shipping Time
Delivery usually takes 3–8 business days, depending on your location and the product. Some products may arrive faster if shipped from U.S. warehouses.
Shipping Countries
We currently ship worldwide. If your country is not available at checkout, feel free to contact us.
Shipping Fees
We offer free shipping on most orders unless otherwise stated at checkout.
Delays
While we aim to deliver on time, external factors like customs or carrier delays may impact the delivery time. We appreciate your patience.
Tracking
All orders include a tracking number, which will be sent via email. You can track your order using our tracking page or the carrier’s website.
Questions?
Please contact us at info@trynvia.com for any questions about your delivery.